Privacy Policy

Swastha Sutra

Last Updated: 26th June, 2025

At Swastha Sutra, we value your trust. This policy explains how we collect, use, share, and protect your personal information when you visit or shop from our website.

1. Information We Collect

We collect your information when you:

  • Place an order
  • Subscribe to updates
  • Contact us via email or WhatsApp
  • Browse our website

This may include:

  • Name, email, phone number
  • Shipping and billing address
  • Payment information (processed securely, not stored)
  • Device data (IP, browser type, pages visited)

2. Why We Collect It

We use your information to:

  • Process orders and ship products
  • Provide order updates and customer support
  • Send promotional offers (only if you opt in)
  • Analyze site performance and improve user experience

3. Your Consent

By using our website, you consent to our privacy policy and its terms.

4. Cookies & Tracking Tools

We use cookies (small browser files) and tools like Google Analytics to:

  • Remember your cart or login preferences
  • Measure website performance
  • Serve you better next time

You can disable cookies in your browser settings.

5. Third-Party Services

We only share your information with:

  • Payment gateways (like Razorpay, PayU, etc.)
  • Courier partners (Shiprocket, Delhivery, Bluedart, etc.)
  • Email/WhatsApp tools (only if you subscribe)

All partners follow strict data security practices.

6. Data Retention

We retain customer records as long as:

  • Your order is active or recently completed
  • Needed for tax/legal compliance (up to 7 years)
  • You haven't asked for deletion

7. Age Restrictions

Our site is for users aged 18 and above. We do not knowingly collect information from minors.

8. Your Rights

You can write to us anytime to:

  • Request what data we have
  • Ask us to update or delete your information
  • Unsubscribe from future communication

📩 Email: swasthasutraa@gmail.com

9. Data Security

Your data is protected using:

  • Encrypted payment systems
  • Secure hosting
  • Regular access controls

We do our best to keep your data safe, but no system is 100% foolproof.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page. Continued use of the site means you accept the latest version.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is used:

📬 Email: swasthasutraa@gmail.com
📍 Address: